Terms & Conditions — 36jili

1 Acceptance of Terms

By accessing the 36jili website, downloading the mobile app, creating an account, or placing any wager, you confirm that you have read and accepted these Terms & Conditions in full. These terms constitute a binding agreement between you and 36jili.

If you are accessing the platform on behalf of another person, you confirm that you have the authority to bind that person to these terms. 36jili reserves the right to update these terms at any time. Continued use of the platform after updates have been published constitutes acceptance of the revised terms.

2 Eligibility

To register and play on 36jili, you must meet all of the following conditions:

• You are at least 21 years of age.
• You are physically located in the Philippines at the time of play.
• You are not acting on behalf of another person or operating a betting syndicate.
• You are not an employee, contractor, or immediate family member of an employee of 36jili or its affiliated companies.
• You are not on any self-exclusion list maintained by 36jili.
• Online gaming is not prohibited by any law or regulation applicable to you personally.

3 Your Account

Each player may hold only one (1) active account on 36jili. Creating multiple accounts — whether using different email addresses, phone numbers, devices, or payment methods — is prohibited and may result in permanent suspension of all associated accounts.

• You must provide accurate, current, and complete information during registration and keep it updated at all times.
• You are responsible for maintaining the confidentiality of your login credentials. Never share your password with anyone.
• All activity conducted through your account is your responsibility, whether or not you authorised it.
• You must notify 36jili immediately if you suspect unauthorised access to your account.
• Account verification (KYC) may be required before any withdrawal can be processed. This may include submitting a valid government-issued ID and proof of address.
• 36jili reserves the right to request additional documentation at any time to verify player identity or the source of funds.

4 Deposits & Withdrawals

All deposits and withdrawals on 36jili are processed exclusively in Philippine Peso (PHP). No foreign currency conversions are applied at the platform level.

• Accepted deposit methods include Philippine online banking (bank transfer) and local e-wallets such as GCash and Maya. Method availability may vary and is subject to change.
• Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods on 36jili.
• Minimum and maximum deposit or withdrawal amounts may apply per payment method and are displayed at the time of transaction.
• Deposits are typically credited to your 36jili balance promptly after successful payment confirmation. Processing times may vary by payment provider.
• Withdrawals are subject to identity verification. Unverified accounts may not be able to initiate withdrawals until KYC requirements are met.
• 36jili reserves the right to delay or decline a withdrawal pending the completion of fraud or AML checks.
• Funds in your account may not be transferred to another player's account.

5 Gameplay Rules

All games available on 36jili — including slots, live casino tables, fish shooting games, and other casino titles — operate under specific game rules displayed within each game interface. Players are responsible for reading and understanding the rules of each game before wagering.

• All slot outcomes are determined by certified Random Number Generator (RNG) systems. Each spin is statistically independent.
• Return to Player (RTP) percentages are published in each slot game's information panel and represent long-run statistical averages, not guaranteed individual returns.
• In the event of a game malfunction, disconnection, or technical error, 36jili reserves the right to void affected bets and return the wagered amounts to player balances.
• 36jili does not guarantee uninterrupted access to any specific game at any time. Maintenance periods or provider outages may temporarily affect game availability.
• Any attempt to exploit game bugs, glitches, or errors for financial gain is strictly prohibited and will result in account suspension and forfeiture of related winnings.

6 Bonuses & Promotions

36jili may offer bonuses, promotional credits, or reward programmes to eligible players from time to time. The specific terms, eligibility criteria, wagering requirements, and expiry dates for each promotion are published alongside the individual offer.

• Bonus offers are subject to their own terms and conditions, which form part of these overall Terms & Conditions.
• Only one active bonus may apply to a player account at a time, unless stated otherwise in the specific promotion terms.
• Bonus abuse — including but not limited to creating multiple accounts to claim the same offer — will result in disqualification and account suspension.
• 36jili reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice.
• Winnings generated from bonus funds may not be withdrawn until applicable wagering requirements have been fully met.

7 Responsible Gaming

36jili is committed to promoting responsible gaming for all Filipino players. Gaming should be a form of entertainment — not a means to earn income or recover financial losses.

• Players are encouraged to set personal deposit limits, session time limits, and loss limits through their account settings.
• Self-exclusion options are available for players who feel they need a break. Once activated, self-exclusion cannot be reversed for the duration of the selected period.
• 36jili does not extend credit to players. You may only wager funds that are already deposited in your account.
• If you believe gaming is negatively affecting your finances, health, or relationships, please use the tools available on our Responsible Gaming page.

8 Prohibited Conduct

The following actions are strictly prohibited on 36jili. Violation of any of these conditions may result in immediate account suspension, forfeiture of balances, and where applicable, referral to relevant authorities.

• Registering more than one account per person.
• Providing false, misleading, or unverifiable personal information during registration or KYC.
• Using the platform if you are under 21 years of age.
• Using software, scripts, bots, or automated tools to interact with any part of the platform.
• Colluding with other players to manipulate game outcomes or exploit promotional offers.
• Engaging in any form of money laundering, fraud, or suspicious financial activity through the platform.
• Attempting to reverse-engineer, hack, or interfere with platform systems, game software, or RNG mechanisms.
• Exploiting bugs or technical errors — any such incidents must be reported to support immediately.
• Using VPNs, proxies, or similar tools to obscure your location or bypass geographic restrictions.

9 Privacy & Data

36jili collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy.

• Your personal data is used to operate your account, process transactions, verify identity, and comply with applicable legal obligations.
• 36jili uses SSL encryption to protect data in transit. Stored data is protected by access controls and security protocols.
• 36jili does not sell your personal information to third parties for marketing purposes.
• You have the right to request access to the personal data 36jili holds about you. Submit such requests through the platform's support channels.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 36jili's liability to any player is limited as follows:

• 36jili is not liable for any loss of winnings, loss of data, loss of opportunity, or any indirect or consequential damages arising from your use of the platform.
• 36jili does not guarantee continuous, uninterrupted access to the platform or any specific game title.
• In the event of a verified technical error that incorrectly credits winnings to a player's account, 36jili reserves the right to correct the balance and recover any funds incorrectly credited.
• 36jili is not responsible for third-party payment provider delays, errors, or service interruptions that affect deposit or withdrawal processing times.
• Players use the platform at their own risk. Online gaming involves a risk of financial loss, and 36jili makes no representation that any player will profit from using the platform.

11 Changes to These Terms

36jili may update these Terms & Conditions at any time. When material changes are made, a revised version will be published on this page with an updated effective date. It is your responsibility to review these terms periodically.

Continued use of the 36jili platform after any update is published constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and may request account closure through the support team.

12 Contact Us

If you have any questions about these Terms & Conditions, or if you need to report a concern related to your account or gameplay, please reach out to the 36jili support team.

• Email: [email protected]
• Support is available through the live chat feature accessible after logging into your account.
• For responsible gaming assistance, visit our dedicated Responsible Gaming page.
• For frequently asked questions about accounts, payments, and games, visit our FAQ page.